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Are we there yet? Online learning Students take charge Unevenly prepared Bridging the digital divide Technology decisions Flashback to Safe & Smart Guidelines for leaders Full text Acknowledgements |
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Research and guidelines on schools' use of the Internet | |
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Students take charge of technical support More than half of school leaders report that students are providing technical support in their districts. Often, they are assuming major responsibilities. In 43 percent of districts, students troubleshoot for hardware, software and infrastructure problems. In 39 percent of districts, students set up equipment and wiring. In more than one-third (36 percent) of districts, students take on technical maintenance. These findings reveal an unprecedented leadership role for students in school technology. One district leader reports that "cyberkids" with technical skills work as helpers or tutors. Another district has help desks at every school run by students who are trained by a technician. In one district, students supervise Internet use, report problems and monitor equipment. In another, students assist in network engineering — and some have earned network and software certifications in school. Students seem to be putting their technical prowess to good use in schools, which may have insufficient time or talent on staff for technical support. In the process, they gain experience and skills through performing hands-on, authentic learning tasks, tutoring others, and contributing to effective — and creative — use of school technology. Technical support may be an arena in which students excel — and lead the way.
Percentage of districts reporting that students are providing technical support within their district (54%)
Next: New teachers unevenly prepared >> |
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